Managing in the era of gen AI

6 Pages

Gen AI is reshaping the role of middle managers, who are often burned out and bogged down by administrative tasks. While AI can automate routine work, it must be paired with leadership support, time creation, and resilience building to help managers focus on coaching and strategy. Gen AI also enables insights and emotional intelligence support but cannot replace human empathy. Leaders must rethink promotion processes to remove bias and invest in redefining and supporting management roles. Empowered, well-supported managers remain essential for organizational success.

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Managing in the era of gen AI

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