Global disruptions, shifting consumer demands, and technologies like generative AI are reshaping supply chains into autonomous, nonlinear, and globally diverse networks. Success depends on workforce transformation: bridging skills gaps, upskilling employees, and preparing leaders for complex decision-making. By 2030, over 1 billion jobs will be reshaped by technology, requiring digital fluency, adaptability, and continuous learning. Companies must take a “crawl, walk, run” approach—building adaptive and leadership skills, creating experience-based learning, and embedding sustained development functions. Investing in human capability ensures resilient, future-ready supply chains that maximize technology investments.

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