This EY report explores how Global Capability Centers (GCCs) drive business growth by evolving from cost-saving hubs into strategic innovation engines. Leveraging India's talent, tech, and ecosystem maturity, GCCs now offer advanced services in AI, data analytics, ESG, procurement, sales enablement, legal, and marketing. These centers enhance efficiency, foster innovation, and support digital transformation across industries. By integrating new-age capabilities and expanding operational scope, GCCs become crucial to enterprise agility, sustainability, and global competitiveness.

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