The COVID-19 pandemic and patient preferences for more digital, accessible, and convenient healthcare continue to drive momentum for telehealth — and organizations are responding by expanding their telehealth capabilities. During a June advisory call sponsored by Amwell and hosted by Becker’s Hospital Review, telehealth leaders discussed the positive effects telehealth adoption has had thus far and what healthcare organizations must do to ensure continued advances in the future. Most healthcare providers that had begun using telehealth prior to the pandemic were using it on a limited basis, such as for virtual visits primarily in acute care and behavioral health.

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