As the short-term COVID- 19 stresses on the U.S. healthcare system continue to recede, telehealth utilization remains elevated and care providers continue to expand their offerings. Virtual healthcare is now clearly established as an ongoing care option – the 2022 Telehealth Benchmark Survey found 94% of care providers had virtual care programs in place in 2022 or were planning to implement them, the same as during the pandemic peak.

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