Report

THE FUTURE STATE OF SALES: Top 10 Trends Shaping the Future of Sales

THE FUTURE STATE OF SALES: Top 10 Trends Shaping the Future of Sales

The future of sales is marked by rapid change, driven by competition, evolving customer behaviors, and technological advancements. Key trends include shifting from a seller-centric to a buyer-centric model, with 85% of executives prioritizing customer value creation. Innovation is vital, with 75% emphasizing the need for continuous development of products and services to match changing expectations. Remote selling, boosted by the pandemic, is here to stay, with 68% highlighting its importance for future success. Companies face a significant skills gap, needing to reskill 28% of their salesforce, while 60% see sales automation as crucial for efficiency gains

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