A platform approach to clinical communications keeps clinicians connected and patient data more secure. Patient expectations and fluctuating market forces are requiring hospitals and health systems to offer an omnichannel experience that lets patients connect with the health system when they want, wherever they are, on their channel of choice: whether in-person, PC, phone, video or text. As patients gain more choices, it is harder for health systems and clinicians to ensure a quality experience, maintain complete patient records, keep patient data secure and maintain care coordination while ensuring quality and empathetic ndividualized care.

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