This infographic explains technical debt as the cumulative result of underinvestment in software and engineering practices. It outlines five major business impacts of unchecked tech debt: degraded customer experience, rising operational costs, revenue leakage, talent attrition and brand damage. The document distinguishes between different types of debt—deliberate, inadvertent, prudent and reckless—highlighting how even well-intentioned decisions can create long-term risk. It also provides practical guidance for tackling tech debt, including listening to developers and customers, measuring indicators like deployment lag, prioritizing by risk and aligning business and technology strategy. The piece frames tech debt management as a leadership and cultural challenge, not just a technical one.

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