The eBook 3 Ways GenAI Transforms Employee Experience explains how generative AI is reshaping the workplace by enhancing knowledge management and productivity. While 86% of employees want GenAI at work, adoption lags due to challenges with disparate data and governance. Coveo’s Relevance Generative Answering delivers secure, context-grounded, and auditable responses across intranets, HR and IT portals, agent consoles, and self-education communities. Use cases show employees finding answers faster in portals, agents resolving cases more efficiently, and communities boosting proficiency. Features include secure content retrieval, dynamic grounding, zero data retention, and auditability, ensuring trusted, scalable AI that reduces effort and empowers employees.

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