The eBook 3 Companies That Transformed Their Employee Experience with Coveo shows how Dell Technologies, Manulife, and UW Health improved workplace efficiency by breaking down knowledge silos with AI-powered search. Dell boosted its intranet ESAT score from 23% to over 60% and saw a 63% rise in click-through rates. Manulife unified global employees with personalized search, with 70% of its 65,000 monthly searches now driven by AI suggestions and an average click rank of 2.1. UW Health, serving 600,000 patients, achieved a 78% decrease in searches without results and improved relevance using Coveo’s headless library. These cases highlight how AI creates connected, proficient, and engaged workplaces.

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