With the Help of EasyVista, Wireless Analytics Can Keep Up with the Consumerization and ‘Uberification’ of IT
With the Help of EasyVista, Wireless Analytics Can Keep Up with the Consumerization and ‘Uberification’ of IT
4 Pages1 www.easyvista.com “When your phone stops working, suddenly nothing else matters. With EasyVista automating all of our IT SM roles and responsibilities, each Wireless Analytics help desk agent is able to support and manage 3,500 client mobile devices, a number expected to jump to almost 5,000 by end of year. The ratio of agents supporting devices is our definition of efficiency, it helps us to ensure we are ready to provide rapid-response support to almost any type of issue. ” Jonathan Steele Senior Manager of Technology at Wireless Analytics CUSTOMER SUCCESS STORY With the Help of EasyVista, Wireless Analytics Can Keep Up with the Consumerization and ‘Uberification’ of IT “ After looking at what each of the leading cloud-based solutions could offer , we were recommended to select
