Case Study

OPTIMIZING IT SERVICE MANAGEMENT AT SKIPTON BUILDING SOCIETY WITH EASYVISTA

OPTIMIZING IT SERVICE MANAGEMENT AT SKIPTON BUILDING SOCIETY WITH EASYVISTA

Pages 2 Pages

Skipton Building Society significantly improved IT management with EasyVista's ITSM, automating 1500-2000 tickets monthly for enhanced efficiency. Previously hindered by an outdated system, they sought a modern, cloud-first solution that matched their values. The transition, achieved within 4-5 months, not only streamlined operations but also affirmed their choice in EasyVista, indicating a successful partnership and a strong cultural fit. This has markedly boosted operational productivity and efficiency.

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