Case Study
Waukesha County Upgrades Its Focus On Community Safety With Next Generation 9-1-1
CASE STUDY | WAUKESHA COUNTY EMERGENCY CALLWORKS CALLSTATION MAPPING HELPS DISPATCHERS EASILY LOCATE 9-1-1 CALLERS IN NEED WAUKESHA COUNTY UPGRADES ITS FOCUS ON COMMUNITY SAFETY WITH NEXT GENERA TION 9- 1- 1 PLANNING AND COUNTY -WIDE COLLABORATION HELPS WAUKESHA LEAD THE WA Y FOR INTEROPERABILITY AND TEXT - TO-9-1-1 FUTURE IN WISCONSIN CUSTOMER PROFILE Waukesha County, Wisconsin Motorola Solutions Emergency CallWorks CallStation Next Generation 9-1-1 P25 / ASTRO ® 25 System (Implementation in Process) Each year, approximately 388,000 calls make their way through the Waukesha County Communications Center, with approximately 50 dispatchers handling 95,000 emergency calls. The center is one of seven public safety answering points for the entire county. Stellar emergency service