Next Generation 9-1-1 South Dakota advances public safety statewide with NG9-1-1 network and services. South Dakota sd.gov • Population near 1 million • Home to Mt. Rushmore monument • Terrain ranges from plains to the Black Hills Challenges • Needed to upgrade 28 PSAPs across state • Required tight deployment schedule Solutions • Lumen NG9-1-1 Services • Intrado call-handling software • Lumen MPLS backbone Results • Statewide PSAPs upgraded to NG9-1-1 • All PSAP staff trained • Public safety enhanced • Foundation for video and text enhancements Every state is working on the implementation of NG9-1-1. I’m proud of the platform we built and hope our experience can benefit other states.” — Maria King, South Dakota State 911 Coordinator “Services not available everywhere. Business c

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