Orleans Parish Communication District (OPCD) is the emergency call administration center for New Orleans, Louisiana, a city with approximately 370,000 citizens and host to millions of tourists each year. OPCD handles more than 1 million 9-1-1 calls annually, routing requests to police, fire, and emergency medical services (EMS) personnel in the field. Since it was established in 1982, OPCD has deployed innovative solutions to continually upgrade their ability to respond and to streamline workflows. NEW ORLEANS IMPLEMENTS PREMIERONE TM CAD, MOBILE, AND NG9-1-1 CALL CONTROL CUSTOMER PROFILE Organization • Orleans Parish Communication District • New Orleans, Louisiana Industry • Emergency Response • Public Safety Solution • PremierOneTM CAD • PremierOneTM NG9-1-1 Call Control Key Re

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