Supporting rapid growth with Callmedia contact centre technology What we did Maintel worked with Vanquis to architect a resilient, high capacity multi-site contact centre infrastructure that would ensure a seamless customer experience at all times, across locations. Case study: Financial services Vanquis Bank For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. “ Maintel’s engineers are the best I’ve ever dealt with in the telecoms industry. Over the course of the 10 years I’ve worked with Maintel we’ve never had a bad engineer walk into the business. ” Adrian Dorey, Telecoms Manager, Vanquis Bank.The challenge In 2012

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