Vanquis Banking Group implemented a comprehensive Data Governance framework to address data management challenges, focusing on broadening their approach beyond records retention and outdated systems. Led by Garry Manser, the initiative established a governance model symbolized as a wheel, prioritizing data quality, master and reference data, and records retention. The framework emphasized "Data Governance by Design" and involved senior stakeholders and data practitioners. Key to their success was prioritizing people over tools, simplifying policies, and addressing data quality through defect reporting, remediation, and master data management. The case study highlights the strategic alignment and people-centric approach as essential for managing data as an asset.

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