Case Study

Empowering Customer Service: Vanquis Bank’s Innovative Approach to Remote Access With Nerdio and Azure Virtual Desktop

Empowering Customer Service: Vanquis Bank’s Innovative Approach to Remote Access With Nerdio and Azure Virtual Desktop

Pages 5 Pages

Vanquis Bank adopted Nerdio Manager for Enterprise and Azure Virtual Desktop to enhance customer service efficiency and performance. The move improved security, user experience, and reduced operational costs by over 50% for nearly 2,000 remote access seats. The platform's auto-scaling and optimization features contributed to a $64,000 monthly saving. Nerdio's integration into Vanquis's existing Microsoft infrastructure has also enabled the engineering team to handle numerous virtual hosts efficiently, even with limited staff.

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