Design and implementation of a workforce optimisation project What we did Maintel helped Endsleigh achieve £1.3million in operational savings by implementing systems to effectively plan, measure and evaluate contact centre resources. Case study: Financial services For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. Endsleigh Insurance “ Maintel don’t simply install systems and leave you to it – they are more than happy to do all the legwork for us to ensure every project is successful. The company understands the journey we are undertaking and the problems we are trying to solve along the way. I am confident that Maintel is taking on all of our IT challenges and working with us to deliver our longterm goal of an

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