440 E. Congress, Suite 400 | Detroit, Michigan 48226 | Tel: (313) 965-0350 | Fax: (313) 965-7545 | www.iriconsultants.com CASE STUDY: University Puts Improving Process Performance to Work The Client A premier technical and professional university with more than 12,500 students, 850 faculty members and 500 staff members. The Situation Critical human resources processes included a cumbersome, paper-based hiring process wi

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