440 E. Congress, Suite 400 | Detroit, Michigan 48226 | Tel: (313) 965-0350 | Fax: (313) 965-7545 | www.iriconsultants.com CASE STUDY: Government Performance Planning and Development The Client The city government of one of the largest manufacturing cities in the U.S.; more than 17,000 employees and 48 collective bargaining agreements. The Situation After years of researching, planning, and organizing, city officials beg

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