Business Challenge Universal Parks and Resorts is the theme park subsidiary of NBC Universal owned by Comcast. Universal has over 26,000 team members. Due to phenomenal growth, Universal recognized the need for a more cohesive and holistic approach to talent management. Rather than rebuild its internal homegrown systems, Universal sought a vendor with an integrated talent management suite. Universal chose SumTotal because its Talent Management solution empowers organizations with intuitive, personalized tools that engage employees in pursuing their own self-directed path for development, while ensuring efforts are aligned with business needs and goals. How SumTotal Helped Universal launched SumTotal Talent Management in 2016, starting with Performance Management. In 2018, they added 360 f

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