Case Study

Univé uses Human Inference To Create Single Customer View

Univé uses Human Inference To Create Single Customer View

Pages 4 Pages

Benefits • creating a single customer view • unique customer identification • valid, standardized names and addresses • better customer information and service optimization • improved image Good customer service is one of the most critical factors for any insurance company. Regardless of whether information is exchanged online, by phone or on paper, customers expect their insurance provider to manage their data correctly. The customers of Univé, a cooperative, not-for-profit insurance company based in the Netherlands, are certainly no exception. Case Study Univé uses Human Inference to create Single Customer View About Univé As a comprehensive insurance provider that also happens to be one of the largest insurers in the Netherlands, Univé provides life insurance prod

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