Case Study

Single Customer View at Achmea Across Millions of Records

Single Customer View at Achmea Across Millions of Records

Pages 4 Pages

Single Customer View at Achmea Across Millions of Records Achmea is one of the Netherlands’ biggest care insurers. As a leading service provider with daily relevance for their customers, Achmea is an esteemed participant in various discussions about care in the Netherlands. A customer-oriented approach first entered the financial sector because the products in that area are based on trust.That makes sound customer relationship management indispensable. Achmea was aware of that and began working on a customer relationship management system. Not least thanks to the software of Human Inference, that system contains clean data. Challenge Achmea distinguishes itself by such brands as Groene Land Achmea and Zilveren Kruis Achmea and through heavily investing in personal sit

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