Case Study

TransUnion Transformed Sales Development Through More Effective Coaching

TransUnion Transformed Sales Development Through More Effective Coaching

TransUnion Transformed Sales Development Through More Effective Coaching Learn how TransUnion is helping its call center pinpoint the areas where coaching is needed the most. Learn about CallidusCloud Sales Performance Manager The company implemented CallidusCloud SPM, focusing first on inside sales because it is already measured across many dimensions and its fast sales cycle allows seeing the tool’s impact more quickly. SPM was easy to use, easy to deploy, easy to modify, and easy to integrate with CRM and other systems. SPM’s aggregation and visualization of data and ability to provide specific and timely coaching feedback is huge, making a difference. Salespeople appreciate the dashboard with leading and lagging performance indicators and pipeline risk metrics. Management

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