CUSTOMER STORY ThreadBeast increase conversions and customer retention with personal, multi- channel support With Blake Bolona, Head of Customer Experience at ThreadBeast 2015 Founded 40,000+ Customer conversations a month 20,000+ Monthly subscribersCOMPANY ThreadBeast is a subscription box service for men’s streetwear, delivering clothing personally catered to each customer’s style preferences, size, and personality every month. http://www.threadbeast.com HEADQUARTERS Los Angeles, CA INDUSTRY Online retail TYPE B2C PRODUCTS USED Messages Send targeted messages to the right people at the right time Inbox Manage conversations with leads and customers at scale Articles Create and publish help content to a public knowledge base ThreadBeast delivers a curated selection of menswear to thousands

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