Case Study

Funstage Orchestrates Personalized, MultiChannel and Realtime Player Communications, at Scale

Funstage Orchestrates Personalized, MultiChannel and Realtime Player Communications, at Scale

Pages 4 Pages

Funstage, Novomatic Interactive's online gaming arm, used Optimove to automate personalized, multi-channel player communications, improving player retention and regulatory compliance. By leveraging powerful segmentation and real-time messaging based on player behavior, Funstage achieved significant growth, including a 44% increase in total monthly deposits, 35% in net gaming revenue, and 6% in player conversion. Optimove's insights enabled efficient, event-triggered messaging that responded to negative player experiences, fostering loyalty. Additionally, Funstage ensured compliance with regulations through precise targeting and communication exclusions.

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