500,000 Customers 3,500 Daily conversations 75% Email open rate 2 Years using Intercom It’s hard to believe that only three years ago, InVision was a two- person startup building a specialized SaaS tool for designers. In those early days, co-founder Clark Vahlberg sent and replied to the vast majority of customer emails. As a designer building for other designers, he firmly believed in the importance of providing personal attention to his customers. COMPANY Founded in 2011, InVision is a collaborative prototyping tool. It allows designers to build interactive, high- fidelity, realistic web and mobile mockups and prototypes. www.invisionapp.com CUSTOMER STORY: How InVision consolidated marketing, support, and customer success on one platform With Ben Jordan, VP of Customer ExperienceInvisi

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