Who We W orked With A leading consumer packaged goods (CPG) manufacturer with retail customers worldwide. WhA t the C oMPANY Needed To please customers by getting goods on shelves on time, all the time — and at lower cost. ho W We heLPed We developed Order Management Virtual Assistant, an intelligent, cloud-based fulfillment analytics solution. WhA t the C oMPANY Got A digital capability that not only boosts customer satisfaction, but also reduces cost to serve and points the way to higher revenues. CASe S t Ud Y The perfect fulfillment package for a CPG giant In a cutthroat industry, automation gave one firm the edge it neededGenpact | Case study | 2 In the cutthroat retail industry, product availability is everything. If your customers can’t find the brand they want on your shel

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