Robotic Process Automation has reported a significant growth in the global enterprise software industry.
Among the reasons why RPA has been part of the emerging technologies in recent years is that businesses today trust the RPA's feasibility in automating their business processes by bridging the gaps between the systems.
Robotic Process Automation has reported a significant growth in the global enterprise software industry.
Among the reasons why RPA has been part of the emerging technologies in recent years is that businesses today trust the RPA's feasibility in automating their business processes by bridging the gaps between the systems.
Spotlight Solution
Industry B2C eCommerce Number of agents 80+ CXM Zendesk Channels Chat, email, phone Process automated Order cancellation and refund AnsweriQ helped automate our customer service order cancellation process. What used to take 5 to 7 minutes of an agent's time now takes us 30 seconds. It integrates right with Zendesk, our CRM platform, and works across all channels when a customer emails, chats, or calls us. Colin Crowley VP, Customer Experience Key Results Reduction in handle time…
