Step into Their Shoes: Designing Inclusive, Personalized Experiences with Foot Locker
Step into Their Shoes: Designing Inclusive, Personalized Experiences with Foot Locker
4 Pages1-800-530-4251 | INMOMENT. C OM InMoment Case Study | Foot Locker Step into Their Shoes: Designing Inclusive, Personalized Experiences with Foot Locker Did you know that more than 7,000 stores in American malls closed their doors in the first three quarters of 2019?* The world is in the middle of a retail revolution, one that requires a different way of thinking about customers, addressing their uniqueness, and where only the truly innovative survive. Global footwear giant Foot Locker has a personal mission to breathe new life into brick-and-mortar by creating personalized retail experiences designed to include and engage each of its unique customers and celebrate the communities in which they live. Foot Locker knows the right customer experience will cement its brand into the
