Spire Leicester Hospital Captures Missed Calls and Delivers Customer Excellence

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Spire Leicester Hospital captures missed calls and delivers customer excellence The Challenge Customers considering private healthcare have a choice of providers and can research the market for best value and service. Spire Leicester Hospital was aware that when call volumes were at their highest, customers could often be queuing for a considerable length of time. This could result in prospective patients hanging up and contacting another

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Spire Leicester Hospital Captures Missed Calls and Delivers Customer Excellence

Spire Leicester Hospital Captures Missed Calls and Delivers Customer Excellence

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