Alliance & Leicester bank on WITNESS to deliver customer service excellence
Alliance & Leicester bank on WITNESS to deliver customer service excellence
2 PagesRelated Product LANNER Lanner Group Limited The Oaks Clews Road Redditch, Worcestershire B98 7ST UK Tel: +44 (0) 1527 403400 Fax: +44 (0) 1527 404452 US: +1 713 532 8008 www.lanner.com info@lanner.com view this case study online at www.lanner.com Case Study Alliance & Leicester bank on WITNESS to deliver customer service excellence “Using WITNESS and with Lanner’s support we have been able to optimise our call routing. Simply, we can now
