Case Study

Mid Yorkshire Hospital NHS Trust reduces DNA rate with OutpatientRemind

Mid Yorkshire Hospital NHS Trust reduces DNA rate with OutpatientRemind

Pages 2 Pages

Mid Yorkshire Hospital NHS Trust reduces DNA rate with OutpatientRemind+ The Challenge Mid Yorkshire Hospital NHS Trust serves a population that is fast approaching 500,000. During its continuing review process, the Trust identified that it was experiencing high DNA (Did Not Attend) rates of around 12% across the Trust. Not only were missed appointments costly to the Trust, but DNA rebookings also reduced the real, usable appointment capac

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