Kustomer + SmugMug. -Ben MacAskill, COO, Flickr & SmugMug We are able to bring all the details of every transaction a customer has with us directly into the agent's view, allowing us to spend less time jumping between systems to identify any potential issues and solve them. 8 Friends Since: 8/1/17 8 Number of users: 122 8 Switched from: Desk 8 Favorite Feature: Customer Timeline SmugMug. case study. Creating a picture perfect customer experience for their photocentric community.SmugMug is a platform where photographers can share their art with the world. Independently owned and bootstrapped for more than 16 years, it remains the best place for passionate photographers to build their online portfolio. Last year, SmugMug acquired Flickr, the world’s largest photographer centric commu

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