Slovenská sporitelna: CRM for Client Management in the Small and Medium-size Enterprises Segment
Slovenská sporitelna: CRM for Client Management in the Small and Medium-size Enterprises Segment
6 PagesHow have we simplified work for Slovenská Sporitelna with their SME segment clients and made it more effective. Case study Slovenská sporitelna: CRM for Client Management in the Small and Medium-size Enterprises SegmentCRM for Client Management in the Small and Medium-size Enterprises Segment “ We are yet again closer to our clients! In the beginning of July 2014 in cooperation with the company Millennium we launched a new corporate customer care tool – Microsoft Dynamics CRM – in the business centers of Slovenská sporitelna bank. We succeeded to manage the entire preparation and implementation into practice in a record-breaking time. The application is bringing many benefits. I can see them especially in simplification of work with client data and in effective management of
