Context Slovenská sporitelna, the largest universal commercial bank in Slovakia, devotes great care to the development of new products and services. The key to success is in development of client-bank communicaiton via modern communication channels. The objective is to appear on the Slovak market not only as a dependable and innovative bank, but also as a company, which understands the needs of mondern people. The key to client communication is the Slovenská sporitelna contact centre – Sporotel. „The competitive advantage is intelligent communication, which means addressing the right client at the right time, with the appropriate communication channel. To which Slovenská sporitelna and their multimedia contact centre, Sporotel, continuously strive,“ says Gabriel Sepeši, the d

Join for free to read