Knowledge Management for Raiffeisenbank How we have provided the Czech bank with simple creation, approval and access to up-to-date internal information via a modern solution for knowledge managementKnowledge Management for Raiffeisenbank By implementation of the Knowledge Management solution, we have gained a tool for more effective creation and sharing of up-to-date information across the headquarters, bank branches and call centres. It provides comprehensive communication with a customer when informing on bank products as well as unified compliance with our internal policy. The employees have constant access to latest changes, internal procedures, manuals, directives and standards. Tomáš Tyl Project Manager, RaiffeisenbankCase study Customer Profile Raiffeisenbank is a universal

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