ABOUT: Born in Park City, Skullcandy is the original lifestyle audio brand that lives by its mission to not just listen to music but to feel it. Founded at the center of music and boardsports, Skullcandy drives innovation in audio experiences from groundbreaking technology in its headphones to once in a lifetime music events featuring emerging artists that inspire and move its culture forward.OBJECTIVE: To maintain the quality product their customers have come to love and expect, Skullcandy strives to be innovative in both product design and manufacturing. Their commitment to continue producing unique, high-quality headphones led Skullcandy’s Jesse Mease, Warranty Return Data Specialist, and Mark Hopkins, CIO, on a two-year project to better understand how their products fail and

Join for free to read