AIESEC Case study © CustomerGauge / Directness 2013 6/6/13 Case Study: AIESEC How a leading Not-for-Profit youth organisation is using Net Promoter® System to create positive social change on a global level, with the CustomerGauge survey, workflow and reporting tools. Background and challenge AIESEC is the world’s most prominent international platform for young people to explore and develop their leadership potential and have a positive impact on society. Headquartered in Rotterdam, the Netherlands, the organisation has 124 national offices and 800 offices in total around the world. These work together to place young people in international internships through its Global Internship Program. It also has a number of other products that are designed to develop and e

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