Polishing customer satisfaction with CustomerGauge
Polishing customer satisfaction with CustomerGauge
2 PagesNilfisk Case study © CustomerGauge / Directness 2013 4/2013 Case Study: Nilfisk-Advance How an established global manufacturer of professional cleaning equipment is improving customer satisfaction using the CustomerGauge Firefighting tool across local and global levels. Background and Challenge Nilfisk-Advance is a 107-year-old global manufacturer of professional cleaning equipment. Headquartered in Denmark and with a presence in
