Case Study
ServiceNow Implementation for a Leading Logistics and Supply Chain Management Provider
® ServiceNow Implementation for a Leading Logistics and Supply Chain Management Provider ATTENTION. ALWAYS.THE CUSTOMER THE CHALLENGE Our customer is a leader in transforming logistics and supply chain management into a critical business strategy based on collaborative partnerships, innovative thinking, and high- performance operations. They are headquartered in Illinois, USA. Our customer has been achieving business goals of Fortune 500 and other dynamic companies by designing, integrating, managing and adapting customized supply chain solutions. However, they faced major challenges in managing their workflow process with respect to their Incident Management, Problem Management,Change Management, Procurement Management and Service Catalogs. Non-automated service desk support sign