ServiceNow ATF Implementation for a US-based Chemical and Ingredients Distributor and Provider
ServiceNow ATF Implementation for a US-based Chemical and Ingredients Distributor and Provider
4 PagesATTENTION. ALWAYS. ServiceNow ATF Implementation for a US-based Chemical and Ingredients Distributor and Provider Operating for close to 100 years, the client is a global chemical and ingredients distributor and provider of value-added services. Headquartered in Illinois, some of the areas of specialties of the client include agricultural chemicals, chemical manufacturing, bio-fuels, waste management, and chemical distribution. The client was leveraging a custom application, which was highly business-critical. Although, the application was reasonably stable and had only minimal changes, its high criticality demanded seamless and up-to-date functioning at all times. The client faced the following technical and business challenges: Technical Challenges The client was in a dire n
