Case Study

ServiceNow Migration for a Products and Services Provider

ServiceNow Migration for a Products and Services Provider

Pages 5 Pages

ServiceNow Migration for a Leading US-based Technology Products and Services Provider ATTENTION. ALWAYS.The client is a major multi-brand technology solutions provider pertaining to business, education, government and healthcare organizations. Headquartered in Illinois, our customer is a Fortune 500 company equipped with multi-national capabilities to provide an extensive array of offerings which include hardware, software and quite a few integrated IT solutions. The client was already equipped with a competitor’s product – but it lacked certain capabilities and had its drawbacks such as: ? Complex upgrades ? Frequent performance issues ? Low degree of flexibility ? Inability to differentiate and segregate Incidents and Requests etc. The following were the business and technical

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