Quality Management Results in Savings and Satisfaction for Leading BPO About Teleperformance Teleperformance is a business process outsourcing company specializing in omnichannel customer experience management. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services in over 170 markets. The company is headquartered in France. T eleperformance employs around 300,000 people, including contact center and work-at-home agents (150,000). The company operates 400 contact centers, in 80 countries, with an annual average volume of approximately 3 billion interactions. The Challenge Teleperformance is a strategic partner to the world’s leading companies, dedicated to enhancing their customer experience. As the larg

Join for free to read