Case Study
Peninsula Light Company Decreases Shutoffswith Reliable Online Payments
CASE STUDY Peninsula Light Company Decreases Shutoffs with Reliable Online Payments Peninsula Light Company (PenLight) serves over 30,000 member homes and businesses with electrical services and 3,000 member homes with water services. After a frustrating experience with its previous online payment solution, PenLight worked with Invoice Cloud to achieve: • Decreased service shutoffs • Increased on-time payments and more reliable collections • Decreased payment-related call volumes BY THE NUMBERS: Peninsula Light Company saw: "We were impressed with the ease of use that Invoice Cloud delivered to employees and customers. The platform’s simplicity increased on-time payments while reducing shutoffs, saving us the time and resources needed to focus on other pressing needs." 73% inc