Improve first call resolution by leveraging experts throughout your organization PAR Technology is a technology company that provides point of sale hardware and software to 100,000+ restaurants worldwide. PAR’s Brink POS® integration ecosystem enables restaurants to improve their operational efficiency by combining its cloud-based Point of Service (POS) software with the world’s leading restaurant technology platforms. Moving to the Cloud Creates Need for Innovation Organizationally, as PAR moved to the cloud they chose Zoom for its unified communications as a service (UCaaS) system. The company chose Five9 as its contact center as a service (CCaaS) provider because of its integrated solution. Microsoft Dynamics for CRM, Verint for WFO, and Zoom for UC were especi

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