Case Study

One Hour Upgrade Saves Call Center IVR System

One Hour Upgrade Saves Call Center IVR System

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pronexus.com | 135 Michael Cowpland Dr. Suite 120, Ottawa, ON Canada K2M 2E9 | Tel +1.877.766.3987 | Fax +1.613.271.8388 Case study One Hour Upgrade Saves Call Center IVR System The call center company in question provides blended call center systems to financial, telecommunications and retail customers. Their Interactive Voice platform used to provide their call center services is based on the award winning VBVoice rapid appl

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