Case Study
CCMENA Develops Advanced Integrated IVR, CRM, and Contact Center for International Mobile Satellite Service Provider Thuraya
CCMENA Develops Advanced Integrated IVR, CRM, and Contact Center for International Mobile Satellite Service Provider Thuraya
For more information, visit www.dialogic.com Small Logo Medium Logo Large Logo CCMENA Develops Advanced Integrated IVR, CRM, and Contact Center for International Mobile Satellite Service Provider Thuraya Dialogic ® Products Help Streamline Customer Care Operations Case Study CASE SUMMARY Challenge Thuraya, a company that offers satellite-based mobile telephone services to nearly two-thirds of the globe, did not have a modern Interactive Voic