One of the leading financial institutions in UAE with a growing retail presence in the region including Egypt, Qatar, Kuwait and Bahrain. Their focus is to provide customers access to a wide range of innovative products and services. It is invariably among the high performing banks in the region and provides banking and financial services to millions of customers. Oldest privately owned bank in the United Arab Emirates enhanced customer experience & improved revenues Case Study UniServe TM | CCM Our intensity. Your agility. www.in10stech.com Current Challenge This bank wanted to improve their customer facing processes to proactively cater to digital customer expectations and maintain their market share. Need of the hour was secure interactive e-statements, automated workflows for

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